Contact Us
We're here to help you and your baby get the sleep you both need. Have questions about your sleep plan or need support? We'd love to hear from you.
Send us a message
Other ways to reach us
📧 Email Support
For fastest response, email us directly at support@napocalypse.com
Response time: Within 24 hours (usually much faster!)
💤 Sleep Plan Questions
Already purchased? Email your order number to support@napocalypse.com for personalized help with your sleep plan.
🔧 Technical Issues
Can't access your plan or having website issues? We're here to help! Include details about what's not working.
Frequently Asked Questions
How quickly will I receive my personalized sleep plan?
Your personalized sleep plan will be delivered to your email within 24 hours of completing your quiz and payment. Most plans are delivered much faster!
What if I don't receive my sleep plan?
First, check your spam/junk folder! If it's not there, email us at support@napocalypse.com with your order details and we'll resend it immediately.
Can I get a refund if the plan doesn't work?
Yes! We offer a 14-day money-back guarantee. If you're not satisfied with your sleep plan, contact us within 14 days for a full refund.
Do you provide ongoing support?
Absolutely! We're here to help you succeed. Email us with questions about implementing your plan and we'll provide guidance and adjustments as needed.
Can you help with very specific sleep issues?
Absolutely! Our personalized approach means we can address specific challenges like early morning wake-ups, short naps, night wakings, and sleep regressions.
What if the sleep plan isn't working?
We provide ongoing support to adjust and refine your plan. Sleep training often requires tweaks based on how your baby responds, and we're here to help every step of the way.