Terms of Service

Last Updated: October 30, 2024

Important: Please read these Terms of Service carefully before using our website and purchasing our products. By accessing or using Napocalypse, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using Napocalypse ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Napocalypse provides personalized baby sleep training guides delivered as digital PDF documents. Our service includes:

  • An online quiz to assess your baby's sleep situation
  • A personalized sleep guide based on your quiz responses
  • A 7-day email sequence with additional tips and resources
  • Customer support via email

3. Medical Disclaimer

IMPORTANT MEDICAL DISCLAIMER:

Napocalypse provides educational information only and is NOT a substitute for professional medical advice, diagnosis, or treatment. Our content is curated from publicly available research and expert recommendations, but:

  • We are not medical professionals
  • Every baby is unique and may have individual needs
  • Always consult your pediatrician before implementing any sleep training method
  • Seek immediate medical attention if your baby shows signs of illness or distress
  • Never disregard professional medical advice because of information from Napocalypse

4. Eligibility

You must be at least 18 years old to use this Service and make purchases. By using the Service, you represent that you meet this age requirement.

5. Purchase and Payment

5.1 Pricing

The current price for our personalized sleep guide is $47 USD. Prices are subject to change without notice, but any price changes will not affect orders already placed.

5.2 Payment Processing

All payments are processed securely through Stripe. We do not store your credit card information. By making a purchase, you agree to Stripe's Terms of Service and Privacy Policy.

5.3 Taxes

You are responsible for any applicable taxes, duties, or fees imposed by your jurisdiction.

6. Product Delivery

6.1 Digital Delivery

Upon successful payment, your personalized sleep guide will be delivered to the email address you provide within 24 hours. Please check your spam folder if you don't receive it.

6.2 Access

You will receive a PDF file that you can download, save, and print for personal use. We recommend saving a copy immediately upon receipt.

6.3 Delivery Issues

If you do not receive your guide within 24 hours, please contact us at support@napocalypse.com with your order details.

7. Refund Policy

7.1 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee. If you're not satisfied with your purchase, you may request a full refund within 14 days of purchase by emailing support@napocalypse.com with:

  • Your order number or email address used for purchase
  • Brief explanation of why you're requesting a refund (optional but helpful)

7.2 Refund Processing

Refunds will be processed within 5-7 business days and will be credited to the original payment method.

7.3 No Partial Refunds

We do not offer partial refunds. Refunds are for the full purchase price only.

8. Intellectual Property Rights

8.1 Ownership

All content, including text, graphics, logos, and software, is the property of Napocalypse and is protected by copyright, trademark, and other intellectual property laws.

8.2 License

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to:

  • Download and view the sleep guide for personal, non-commercial use
  • Print one copy for personal use

8.3 Restrictions

You may NOT:

  • Resell, redistribute, or share the guide with others
  • Modify, adapt, or create derivative works
  • Use the content for commercial purposes
  • Remove copyright or proprietary notices
  • Post the guide publicly online or in any public forum

9. User Conduct

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Impersonate any person or entity
  • Collect or harvest information about other users
  • Use automated systems (bots, scrapers) to access the Service

10. Limitation of Liability

IMPORTANT: TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Napocalypse is provided "AS IS" without warranties of any kind
  • We do not guarantee specific results from using our guides
  • We are not liable for any damages arising from use of our Service
  • Our total liability shall not exceed the amount you paid for the product
  • We are not responsible for any harm to your child resulting from following our advice

11. Indemnification

You agree to indemnify and hold harmless Napocalypse, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any harm to your child while using our sleep training methods

12. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

13. Email Communications

13.1 Transactional Emails

By making a purchase, you consent to receive transactional emails including:

  • Order confirmation
  • Product delivery
  • Customer support responses

13.2 Marketing Emails

You will be enrolled in our 7-day email sequence providing additional sleep training tips. You can unsubscribe at any time by clicking the unsubscribe link in any email.

14. Modifications to Service

We reserve the right to:

  • Modify or discontinue the Service at any time
  • Change pricing for future purchases
  • Update content in our guides
  • Refuse service to anyone for any reason

15. Changes to Terms

We may update these Terms from time to time. Changes will be effective when posted on this page with an updated "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

16. Termination

We may terminate or suspend your access to the Service immediately, without notice, if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

18. Dispute Resolution

18.1 Informal Resolution

If you have a dispute, please contact us first at support@napocalypse.com to attempt to resolve it informally.

18.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

18.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Napocalypse regarding the Service.

21. Contact Information

If you have questions about these Terms, please contact us at:

Email: support@napocalypse.com
Website: napocalypse.com

22. Acknowledgment

By using Napocalypse and making a purchase, you acknowledge that:

  • You have read and understood these Terms of Service
  • You agree to be bound by these Terms
  • You understand this is educational content, not medical advice
  • You will consult your pediatrician before implementing sleep training
  • You accept full responsibility for your child's safety and wellbeing